When Hollywood Studios reopened on July 15, 2020, they implemented the hours of 10 a.m. – 8 p.m. Disney shortened the hours so the park closed at 7 p.m. within two months, on September 8. One of the park’s major concerns has undeniably been Rise of the Resistance’s rider capacity, so I was curious: How much were the shortened hours going to affect the ROTR numbers? In my last article, I touched briefly on some differences that can be seen between 7 p.m. and 8 p.m. closing. In this article, we’ll take a closer look, and answer the following questions: Do 7 p.m. closings alter how Disney gives out boarding groups? Do they alter how many they’re able to call? And if so, to what degree?
Comparing 7 p.m. Closings to 8 p.m. Closings
Anyone who’s spent any time following the performance of ROTR knows how fickle it can be. It has plenty of outlying disastrous days. For example, there’s a stretch of eight days in late August where it hit 95+ boarding groups each day, except one day in the middle where it called only 41. The ride has also improved its reliability over time. August 11, 2020, was a dark day for ROTR. It remains the only post-pandemic day with zero called groups. But bad as that day was, it marked a new era for the ride. In the 27 days days prior, it had an average of 72 groups called per day. In the 27 days following (up to the end of the regular 8 p.m. closings), the average skyrocketed to 91. Whether Disney fixed something or learned some lesson, the change was clear. Totals in the 60s, 70s, and even 80s, once commonplace in July and early August, are now much rarer. These factors make comparing the differing closing times a challenge. So we’ll look at it in a few different ways.
Total Averages
The simplest way to compare 7 p.m. and 8 p.m. closings is to look at their lifetime averages.
Post-Reopening Boarding Group Averages
Days with 7:00 p.m. Closing
Days with 8:00 p.m. Closing
Boarding Groups Called
82.6
81.9
Boarding Groups Distributed
85.6
95.0*
Calling Averages
Unbelievable as it may seem, overall, 7 p.m. closing days have a slightly better calling average than 8 p.m. closing days. This fact shows further undeniable proof – ROTR may still have bad days (it’s not having a great one as I type this), but its reliability has greatly improved. The average 7 p.m. day currently serves far more groups than the average 8 p.m. closing in July and early August did.
Distribution Averages
It’s in stark contrast that 8 p.m. closings distribute almost 10 more BGs on average than 7 p.m. closings, but there are more caveats here. There’s an asterisk in the table above because I’ve only seen distribution data as of August 10, one day before ROTR’s aforementioned day of reckoning. This explains why the table above seems to show the 8 p.m. days with a very poor average of 13 uncalled BGs a day. Those numbers don’t include the same sets of days, and we know the average after August 11 is much higher. However, this also forces us to weed out most of what we’ll refer to as ROTR’s “warm up” period. This would make the comparison between 7 p.m. and 8 p.m. more fair. Let’s look at the numbers a different way, to put everything on even more equal grounds.
Ideal Averages
We know Disney took its time to get ROTR running reliably, causing an unfair blow to the 8 p.m. closing average. That warm up period from July 15 to August 11 has lower numbers to such an extreme degree, we need to remove them completely to get a more representative analysis. Making this even trickier are outliers – disastrous days for ROTR where the ride was clearly having major problems. We’ll identify these as any day calling less than 60 groups. In the past seven weeks since the end of the warm up period, there have only been five.
Date
Groups Called
Closing Time
8/22/2020
41
8:00 p.m.
8/29/2020
55
8:00 p.m.
9/12/2020
40
7:00 p.m.
9/13/2020
36
7:00 p.m.
9/14/2020
36
7:00 p.m.
The table showcases ROTR’s devastating three-day span in September when it constantly struggled to maintain any sort of pace. In fact, following these three days, ROTR almost seemed to undergo a sort of physically therapy for a few more days, as it gradually worked back up to a typical performance level. The 7 p.m. dates, with only 18 days under their belt so far, are forced to bear this burden. While we’ll leave in those subpar “therapy” days (which called an average of 73 per day for three days), we’ll remove the three days of misery, as well as a couple very bad days in August under the 8 p.m. days.
Boarding Group Ideal Averages – Sans Warmup and Disaster Days
Days with 7:00 p,m. Closing
Days with 8:00 p,m. Closing
Boarding Groups Called
91.7
96.0
Boarding Groups Distributed
93.4
98.6
When we throw out as much noisy, messy data as possible, we see that the loss of an hour does little to either of ROTR’s numbers. The 8 p.m. days only average about 5 more groups per day in each category. And in fact, if we remove those three “therapy” days from the 7 p.m. closings, they average 96.4 called and 98.5 distributed, evenly matching the 8 p.m. days.
Why Does the Extra Hour Have So Little Effect?
We’ve looked at a lot of cold hard numbers, which help to illustrate the overall trends, but let’s take a look at some good examples to help explain why 7 p.m. and 8 p.m. closings are so similar, as well as what practical differences can be seen. Hollywood Studios extended their closing to 8 p.m. last weekend, and a couple things occurred that beautifully illustrate what’s happening here.
On Friday, 9/29/20, ROTR kept a very good pace from 10 a.m. to 2 p.m., and was calling boarding group 55 at 2 p.m. This is quite far along to be when 2 p.m. BGs are disbursed, and they gave out an excellent total of 112. At 6:25 p.m., with 7 more groups to call, the ride went down, but came back up at 7:15 p.m. This was just in time, and groups 106 – 112 were quickly called over the next ten minutes.
As discussed in my last article, we know that when Hollywood closes at 7 p.m., Disney will often call groups up to (or even a little beyond) closing time if it will allow them to finish up. Based on this, we can conclude that had the park been closing at 7 p.m. that day, reaching 112 groups would have been doable without the downtime. But the downtime here shows the most important difference between 7 p.m. and 8 p.m. closings, because on this evening, the extra hour saved the day for those final groups. Had the park been closing at 7 p.m., groups 106 – 112 would have never been called.
Lastly, ROTR gave us a tailor-made comparison last Sunday and Monday. Despite 9/27 and 9/28 closing an hour apart, the consecutive days distributed and called the exact same number of groups: 120, just 8 shy of the post-pandemic record high. Take a look at the progression throughout these days.
The two days are nearly identical, even having approximately 45 minute pauses at almost the exact same times. While Monday, represented by the blue line, lags just behind for most of the day, it passes at the very end and finishes up 20 minutes early than Sunday. Even with the 7 p.m. close, they were still able to achieve a superbly high total.
Conclusion
So do shorter hours affect ROTR’s ability to distribute as many groups? They really don’t to any significant degree. The ride tends to have similar goals each day regardless, and CMs don’t appear to plan for calling groups past 7 p.m. when deciding how many groups to give out at 2 p.m. The extra hour of 8 p.m. closings aren’t used as an advantage in that way.
Do shorter hour affect how many groups they call? It can, and this is the key difference. Disney does appear to only give out what they think they can handle, based on whatever is happening at the moment, so the numbers they call are very similar whether they close at 7 or 8. But when things go wrong during a day with a later close, Disney has shown a willingness to use some of that extra hour to help catch up.
In short, 8 p.m. closings don’t really allow more groups to be assigned, but they do allow Disney to get away with a few more mistakes on days when they’re struggling.
Whether Rise of the Resistance is on your must-do list or not, a touring plan can help you make the most of your time in Disney theme parks. Become a subscriber here.
Have any questions or thoughts about Rise of the Resistance and closing times at Hollywood Studios? Let us know in the comments.
We’re here with a series of quick posts, “Disney in a Minute,” bite-sized nuggets of information that can better help you understand a Disney term or planning topic. Enjoy!
What is the Fab Four?
This one’s easy. “Fab Four” is Disney-speak for their four classic characters: Mickey Mouse, Donald Duck, Goofy, and Pluto. Those four characters are often found together in media such as short films, in meet & greet situations (currently paused due to COVID), and depicted on merchandise.
You’ll also hear the term “Fab Five.” That’s the core four, plus Minnie Mouse. These marquee characters define the Disney brand and are among the most recognized intellectual properties in the world. In some contexts, you may also hear the Sensational Six–that’s the Fab Five plus Daisy Duck.
Despite the prevalence of the Fab Four/Five in the Disney theme parks (in non-pandemic times there were at least a dozen places you could see Mickey Mouse on a typical day), it’s rare to see all of them together. They’ll seldom all be on the same float or in the same meet & greet station. If you encounter a situation where you can get a photo with more than one of the Fab Five at the same time, grab that camera and start shooting selfies.
Let us know what Disney topics you think need just a bit more explanation.
You may have heard the news that Disney is in the process of laying off 28,000 cast members in California and Florida. This has caused a flood of social media posts of cast members saying they received “The Call” informing them of the bad news. The list of employees affected range from long time cast members (with some having over 30 years experience working for the company), to part timers, entertainers, Imagineers, and every other position in any part of the company you can think of. In some cases entire departments have been let go, including the Minnie Van and NBA Experience teams in Walt Disney World, and PhotoPass in Disneyland Resort. Here’s the statement released by Josh D’Amaro, Chairman of Disney Parks, Experiences and Products:
The reaction from the Disney fan community has been overwhelmingly supportive of the cast members that have been let go. Many fans are looking for ways to help so we’ve compiled of the ways we could find here. Please take a look and help out any way you can:
Florida:
Our friends at Disney Tourist Blog are running a virtual food drive at Second Harvest Food Bank of Central Florida. Tom writes: “This is a non-profit that collects, stores, and distributes millions of meals per year to relieve hunger in the local community. Second Harvest is an efficient and large-scale 501 (c)(3) nonprofit organization with a Four Star Charity rating (the highest score) on Charity Navigator.”
Cast Member Pantry is run by cast members who collect and distribute food to others in need. Every month they distribute a bag full of food to feed 4 people. They can be found on Facebook, via email, or Amazon wishlist.
Unite Here 737 is a union representing Walt Disney World food service and resort hotel cast members. They hold food drives for anyone in need.
WDW Cast Member and Hospitality Pets in Need is a group that helps cast members in need of food and supplies for their pets. They have a Facebook page and Amazon wishlist.
California:
Second Harvest Food Bank also distributes food in Southern California, including hundreds of distribution sites around Orange County (where Disneyland Resort is located). For more information visit their Twitter account or website.
Cast Member Pantry will be available soon for Disneyland cast members as well. We’ll update this post when that happens.
I can’t speak for every TouringPlans employee or the other Disney bloggers out there, but I think most us will agree, what we do is not important in the grand scheme of things. We go to theme parks and then sit at our computers to review Disney’s latest themed donut–it isn’t earth-shattering work. Most of the time that is the escape our readers our looking for, but situations like this are impossible to ignore, and it would be irresponsible to pretend that everything is normal. So while we will continue to post on this blog and our social media platforms, we also can’t and won’t ignore what is happening and pretend everything is okay.
Our hearts go out to all the Disney cast members and their families affected by the layoffs. You create, cultivate, and preserve the magic and appeal of the Disney theme parks, resorts, shops, rides, shows, and everything else Disney does. The company is nothing without you, and whether you know it or not, something you contributed to Disney made a long lasting impact on someone, somewhere. Here’s hoping for better days ahead for one and all.
Have any other resources that can help in these difficult times? Please share them in the comments.
This week’s SATURDAY SIXtakes a look at the Disney Sing Along Series: Disneyland Fun! Regular readers of this fine blog series know how much we love watching movies and television shows that were filmed at our beloved film parks. Full House, Roseanne, and Boy Meets World goes to Disney? Loved them all. In fact, I watched every single episode of Hulk Hogan’s Thunder in Paradise – which was filmed entirely at Walt Disney World – so you didn’t have to. Several years ago, I had heard about the Disney Sing Along Series and that it had several editions which were filmed at the parks. So I collected them all.
More time passed, and earlier this past week I found myself reading the TouringPlans blog – as one does – and saw that Guy Selga did a post on vintage Disney ads from the 1990s. These ads included the Disney Sing Along Series. Well, that was the tipping point. It was time to save the snakes…
My intention was to just cover the whole Sing Along series in one SATURDAY SIX, but after watching several of the DVDs that idea quickly went out the window. I realized that I would be doing a great disservice to the entire theme park community if I didn’t shine a spotlight and pay the proper respects to this cinematic masterpiece–a collection of films that just may put the Marvel Cinematic Universe to shame–and we’re going to start by coming in hot with what might be the best one of them all: DISNEYLAND FUN.
A quick backstory. In the mid 1980s, when VHS tapes finally became affordable and people started building their own collections, Disney started the Disney Sing Along Series. These were videotapes, approximately 30 minutes long, each featuring a collection of popular music from the Disney catalog. The Sing Along tapes featured segments from Professor Owl and Ludwig Von Drake that introduced each song. The segments featuring Owl and Von Drake were just recycled footage from earlier Disney shorts with newly added voice overs. You have to think for the Disney company this was like found money. A product that costs almost nothing to make which you can make a ton of profit from.
In 1990, for Disneyland’s 35th Anniversary, the Sing Along Songs series took it up a notch. Instead of only using songs that were clipped from older Disney animated films, the entire feature – named Disneyland Fun – was filmed at Disneyland.
In 2005, for Disneyland’s 50th Anniversary, they released Disneyland Fun on DVD. This will be the version we will be watching. I picked up my copy via Amazon.
The sub-title for Disneyland Fun is “It’s A Small World.” This is featured on the DVD cover and is also on the the main introduction graphic. However, other than “It’s A Small World” being one of thirteen songs included on the playlist, I have no idea why it is so prominently mentioned in the actual title.
After a quick introduction to the Professor Owl character, he lets us know that we’ll be going to the “Happiest Place on Earth,” Disneyland.
Tinker Bell makes a quick appearance.
And we are on our way into the great Disney songbook…
# 6 – Whistle While You Work
With Disneyland Fun containing a total of 13 songs over the course of 30 minutes, for the most part we are going straight from one song to the next with very little transition time in between. Disneyland Fun starts off with “Whistle While You Work” from the Disney animated film Snow White and the Seven Dwarfs, but instead of just showing a scene from Snow White like other Sing Along Songs would have, instead we have live action Disney characters singing the song while the prepare Disneyland for opening!
This includes Goofy sweeping Main Street USA, but we would also see Mickey Mouse, Minnie Mouse, Pluto, Donald Duck, and Chip & Dale doing park opening related tasks as well.
To establish the time period when Disneyland Fun was originally released, Roger Rabbit plays an important roll in this segment along with the other well known Disney characters. The film Who Framed Roger Rabbit came out in 1988. With the movie being such a huge phenomenon and Roger himself being such a great character, I think most expected he was going to become a huge influence at the Disney theme parks. Flash forward to 2020, and he is almost non-existent, especially at Walt Disney World. That’s a shame. For those of you unaware, you can watch Who Framed Roger Rabbit on Disney+, and if you look in the “Extras” section you can find the three Roger Rabbit animated shorts that were made to support the film. These shorts (Tummy Trouble, Roller Coaster Rabbit, and Trail Mix-Up) were produced by Walt Disney Features Animation in Orlando.
As a theme park merchandise fan, I loved the moment of Minnie Mouse neatly arranging plush in the Emporium.
As a “Sing Along” program, the lyrics for each song would appear on screen while the characters were singing.
In one of the best moments in any Disney DVD, Donald Duck is shown at the Emporium knocking all the Mickey Mouse plush away so that he can display Donald plush.
The song ends with a Disneyland “rope drop” as the main characters welcome the crowd to a day at Disneyland.
# 5 – Adventureland
After a couple songs focusing on Main Street USA, “Follow the Leader” from Peter Pan has us following Donald Duck as he leads a group of children through several attractions in Adventureland.
One nice feature about the Sing Along Songs is that – graphic wise – it changed depending on what was happening on screen. For instance, for “Follow the Leader” we had duck feet “walk” us through the song.
Donald walked the gang straight onto the world famous Jungle Cruise.
As the song plays on screen we are treated to a glimpse of some of the things you see on Jungle Cruise, including elephants playing in the water.
We got to see a Disneyland Jungle Cruise skipper shoot their gun at a hippo. In today’s version of the attraction the skippers aim above the animals.
After getting off the Jungle Cruise, the gang passes by the Swiss Family Treehouse as the song comes to and end.
Once we approach Tom Sawyer island, we leave Donald Behind and join The Country Bears for a new song, “The Great Outdoors.”
While the song is playing, we get a fascinating look at the Tom Sawyer Island area and all the water transportation around it.
As the kids join The Country Bears on Tom Sawyer Island, we get a glimpse of the sailing ship Columbia in the background.
I’m not a stickler for safety, but one of the kids almost had an accident falling of the rocks just on this program. How many kids got hurt in real life in this area?!
# 4 – ZIP-A-DEE-DOO-DAH
We now enter Frontierland, and the running theme over this next segment is Roger Rabbit being afraid of all the attractions.
This includes Big Thunder Mountain.
I loved that when the trains returned to the station, Roger Rabbit was PRAYING that the kids made it back safe. A wonderful character touch.
Splash Mountain had just opened in Disneyland in 1989, a year before Disneyland Fun was released.
There was some old school “ZIP, ZIP, ZIP” on-screen graphics during parts of the song.
After Splash Mountain, we head directly to Tomorrowland, all while Zip-A-Dee-Doo-Dah is playing.
The “greatest hits” montage during this segment was unbelievably cool.
You have to think it brings tears to the eyes of Disneyland fans like Guy Selga when the Peoplemover is seen.
The segment ends with Roger Rabbit on Autopia, saying “Now here’s a ride that’s just my speed!” I would say that the entire DVD is a great advertisement to get people to want to go to Disneyland, but this song especially made the park look exciting to kids.
# 3 – It’s A Small World
For “It’s A Small World,” we spend our time in Fantasyland, starting with Sleeping Beauty castle.
Pinocchio and a young guest enjoy a ride on King Arthur’s Carrousel.
While the Evil Queen watches from above.
We get a quick glimpse at the facade for the it’s a small world attraction.
The Mad Hatter and Alice join riders on the tea cups.
Then we go back into it’s a small world.
Snow White riding Dumbo with a guest.
We even get a taste of the Storybook Land Canal Boats.
It’s a fast trip through Fanastyland, but we do hit on all the high points.
At the main screen of the DVD you can also just quickly jump to whatever song you want. While watching, “It’s A Small World” transitioned straight into “Making Memories.” This song was about taking pictures while at Disneyland and stayed mostly in the Fantasyland area.
Here’s Mickey, the original theme park photographer.
This song did give us a look at some now departed – but still beloved – attractions, such as Tom Bricker’s revered goats at Big Thunder Ranch.
And the Mike Fink Keel Boats.
I personally loved Pluto dressed up as an artist doing caricactures.
# 2 – Grim Grinning Ghosts
Grim Grinning Ghost is the only song in the entire DVD with its own self contained “story.”
We begin with two kids approaching the Haunted Mansion. They are both apprehensive about going inside.
We then got to hear the inner monologue of one of the kids as she thought, “I wonder what weird things happen here at night?”
We then go straight to nighttime at the Haunted Mansion.
These dancing trees were especially creepy. I’m guessing more than one child had nightmares about them after watching Sing Along Songs.
Some classic Disney villains joined in, including the Evil Queen in her old witch persona from Snow White and the Seven Dwarfs.
The Big Bad Wolf.
Captain Hook.
But best of all is Donald Duck dressed as a ghost! Keep in mind all of this is going on as Thurl Ravenscroft himself is singing “Grim Grinning Ghosts.” This is AMAZING.
We then cut to some very brief moments in the Haunted Mansion attraction itself, including seeing Madame Leota.
However it is not long before we are back outside, and this time we are joined by Malificent!
As they say, it’s not the heat, it’s the humidity.
After the song is over, we go back to the kids standing outside the Haunted Mansion as they decide to enjoy the attraction.
As a theme park fan, Grim Grinning Ghosts was a show stopper for Disneyland Fun. However we do have two more songs following it with “The Character Parade,” and “When You Wish Upon A Star.” All in all it is a tremendous advertisement for the theme parks as you can’t help but want to go after watching.
1- The French Language Version is a Shot-For-Shot Remake Using DISNEYLAND PARIS
After my first time watching the Disneyland Fun on my DVD player, I realized that I needed to get a whole bunch of screenshots for this article. So I put the DVD into my computer to start that process. I had the volume off because I was going to be listening to a podcast when taking the screenshots, but right away something seemed off.
I didn’t notice that Professor Owl was now in front of the Disneyland Paris castle. I did see that the “Disney Songbook” graphic was now in French, but I figured that was no big deal since I wasn’t going to be listening to the songs anyway.
So the “Whistle While You Work” segment begins, and now everything is the same, but different. At this point, I still had no idea what was going on and thought I was losing my mind.
Goofy is still sweeping, but in a different spot.
Mickey is cleaning windows, but a different window.
Minnie stocking plush.
Then we get Chip & Dale in front of Casey’s Corner. Now I knew something was totally different. I was watching a shot-for-shot remake of Disneyland Fun, but instead of being filmed in our Disneyland in Anaheim, it was at Disneyland Paris! It turns out that a sequel to Disneyland Fun came out in 1993 called Let’s Go to Disneyland Paris. This is what is played if you choose the French Language option on the DVD. This is not mentioned on the DVD package or on the DVD menu screens. UNBELIEVABLE! OUTRAGEIOUS! INCONCIEVABLE! Actually, I probably should be using; Sacré bleu! Zut alors! Mon Dieu!
So anyway, back to the Whistle While You Work segment, we once again have Goofy on a steam engine, but it is a “Euro Disneyland” train. Everything is just a little different than it was in Disneyland Fun. This was INSANE. Great, but insane.
After the “rope drop” moment and the crowds are let into the park, we get moments and characters who aren’t in the original Disneyland Fun, such as Belle and Beast.
Or whatever this person is.
For “Follow the Leader,” it’s Peter Pan who leads the kid’s through Disneyland Paris’ Adventureland. However we still have the “duck feet” leading us through the on-screen graphics. How bonkers is that. Imagine the time and cost it took planning and executing a shot-for-shot remake and then they won’t spend the time or money to replace the duck foot graphic with a feather or something.
Disneyland Fun didn’t spend any time at Pirates of the Caribbean, but in the French version it is included during the Zip-A-Dee-Doo-Dah segment.
We got the weird “Zip, Zip, Zip,” but the French got the whole song written out.
It was so cool seeing stuff from “Euro Disneyland” that we don’t have hear in the states, such as the dragon underneath their castle.
For Star Tours, the “Euro Disneyland” version had the Disney and LucasFilm copyright marks on screen.
WHAT?!
Chip and Dale visit what I have to imagine is a themed pool at a hotel.
When the kids rode Big Thunder Mountain Railroad, they were all sitting three across compared to the standard two across in the Disneyland Fun edition.
For both Disneyland Fun and this version, Winnie the Pooh sings the song, “Rumbly in My Tumbly.” In both versions, we get to see kids eating food at the parks. Look at this picture below. Is that a Premium Mickey Bar with no chocolate on the outside? What is going on here?!!!!
Mickey shaped pizza?!!!!
There were several songs that did not exist in the English language version, including one based around Pecos Bill.
Okay, so the Grim Grinning Ghosts segment is here, but it takes place at Phantom Manor.
Again, everything is the same, but different. We get the kid with the inner monologue, and then a transition to Phantom Manor at night.
This version has a character we don’t have in Disneyland Fun. One who would fit right in with Universal’s Halloween Horror Nights. This character brings the dancing trees to life and somehow makes that even MORE CREEPIER.
This version had shots of the attraction which Disneyland Fun did not, including the singing busts.
Like Disneyland Fun, the French language version also finishes with a look at a parade before finishing up with “When You Wish Upon A Star.”
If you have the Disneyland Fun DVD, here’s how you see the Euro Disneyland version. On the main menu, click on “Set Up.” Then choose “Audio Options.”
As of today? Still shook.
Honorable Mention – Mickey Shaped Tortilla Chips
In the Disneyland Fun DVD, during Pooh’s “Rumbly In My Tumbly” song, one of the foods featured is Mickey shaped tortilla chips!
What happened to these?! Why don’t they still exist?! WE WANT THEM BACK!!!!!
So there you have it: The SATURDAY SIX Watches Disney Sing Along Songs – DISNEYLAND FUN!See you next weekend for the latest installment of the SATURDAY SIX, where we’ll look at something fun from the world of Disney and Universal. If you enjoyed yourself, be sure to check out The Magic, The Memories, and Merch! articles covering the latest from the Disney Outlet Stores. You can also follow Your Humble Author on Twitter (@derekburgan).
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Universal Orlando Resort has shared that their water theme park, Universal’s Volcano Bay, will be temporarily closing beginning November 2. The resort has shared that this is a seasonal closure and the park is expected to reopen on or before March 1, 2021.
During the seasonal closure, there will be routine annual maintenance performed on several attractions and areas of the park.
Universal Orlando Resort will be working with those who have already purchased tickets to visit Volcano Bay during this time. In addition, for those who are Universal Orlando Passholders who have purchased the three park pass, they will be given an additional two months of use on their passes. This will occur automatically and there is no action that will be required on behalf of the Guest.
For those looking to purchase Volcano Bay tickets, they will remain on sale for those who wish to visit the park before the closure on November 2. Tickets will also still be available for those looking to purchase for visits beginning March 1, 2021.
