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Celebrating the Magic at Shanghai Disneyland

From our friends at disneyparks.disney.go.com

Mon, May 11, 2020

Celebrating the Magic at Shanghai Disneyland

by , President and General Manager, Shanghai Disney Resort

A Disney park is a place unlike any other – where we are transported to wondrous worlds of fantasy and adventure to create unforgettable memories that will last a lifetime.

Today, we marked a return to those worlds, as Shanghai Disneyland reopened its gates to welcome guests and fans.

Guests at Shanghai Disneyland
Guest at Shanghai Disneyland

For myself – and for our Shanghai Disney Resort cast members, who have taken great care to prepare the park for our guests – this is a very special moment. Making magic means even more to us today, as we reflect on the resilience of our community; our wonderful cast members who worked so diligently to preserve the park during the closure; the enthusiasm of our guests and fans; and, of course, the determination and dedication of the medical workers and first responders who helped to make this possible.

For Shanghai Disney Resort, while this is a key step in our phased reopening, there are many more milestones to come for us and our sister parks around the world. I invite you to learn more about our approach to reopening our parks here.

Thank you all for helping the magic live on, in your homes and imaginations, during these challenging times. I hope you enjoy these moments of joy and excitement from the first day of our reopening at Shanghai Disneyland!

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Disney News Disney Parks Other

Disney Springs Phased Reopening Starts May 20!

From our friends at www.disneytouristblog.com

Walt Disney World has just announced that a phased reopening of Disney Springs will begin on May 20, 2020. In this post, we’ll share details about the reopening of the entertainment complex, which will open its restaurants and retail ahead of the theme parks.

This decision by Walt Disney World to reopen Disney Springs follows the guidance of government and health officials, and will be done in stages. During the initial phase, a limited number of shopping and dining options that are owned by third-party operating participants will begin to open.

Walt Disney World notes that the health of guests and Cast Members is at the forefront of planning, and as such, Disney is making several operational changes as it starts the process of resuming operations at Walt Disney World. Here’s some of what to expect when Disney Springs reopens…

While Walt Disney World doesn’t explicitly say so, our assumption is that the decision to reopen will be made by each third party restaurant or store. As with other businesses around Florida and the rest of the United States, they’ll each likely make their own risk assessments, as well as determinations as to viability with significantly limited capacity.

Other complicating factors will include availability of employees and potential supply chain issues. (At least the restaurants and Cast Members have a couple weeks’ notice here.)

Disney Springs will begin to reopen in a way that incorporates enhanced safety measures, including increased cleaning procedures, the use of appropriate face coverings by both Cast Members and guests, limited-contact guest services, and additional safety training for Cast Members.

Walt Disney World additionally indicates it will “apply learnings and ideas from leaders in the health and travel industries, and we’re also talking to our unions as we prepare for some Cast Members to return to work.”

This news of Disney Springs reopening comes two days after the Disney Parks Chief Medical Officer Announced Health Considerations to Reopen Disney World & Disneyland, which set out some protocol that would be utilized once Walt Disney World and Disneyland reopen.

It also follows the Shanghai Disneyland Reopening Date Announcement, which provided more specific requirements for guests. The big question following that was whether guests would have to wear face masks when Walt Disney World reopened.

During the initial opening phase, Disney Springs will have limitations on capacity, parking, and operating hours.

Given this unprecedented situation, Walt Disney World requests everyone’s patience and understanding as they navigate through this process as responsibly as we can.

Additional protocols and procedures may be announced closer to the opening date. Please check DisneySprings.com as the May 20, 2020 reopening date draws nearer. That page will have the most current information on operating hours, operating restaurants & shops, and safety procedures.

As locals, we’ve become frequent visitors of Disney Springs. It’s our “home” AMC and between that and its top tier dining, it’s often one of our go-to choices for a night out.

A late night at Disney Springs is right up there with dinner in Epcot followed by late night laps around World Showcase, which obviously is not possible at this time. It’s gotten to the point, as noted in our More Mellow Music from Disney World & Beyond, that I’m even nostalgic for the Disney Springs BGM. And it’s not very good!

For dining specifically, see our Best Disney Springs Table Services Restaurants and Best & Worst Disney Springs Counter Service Restaurants lists are great post to read if you’re planning a meal out. The good to great choices far outnumber the mediocre or bad ones.

I’m personally already looking forward to our first meal at Disney Springs. Right now, I’m craving Chef Art’s Famous Fried Chicken & Doughnuts.

Speaking of which, I should probably review the spectacular brunch at Homecomin’…or perhaps we should test it out again just to be sure that it’s still spectacular. Yeah, eat there again first…

Or maybe we’ll do the excellent Liz Angus Burger at STK, which we previously called the “best lunch deal at Walt Disney World.” Or perhaps we’ll feast at the food trucks, like Cookie Dough and Everything Sweet, Mac & Cheese, or the fantastic 4 Rivers Cantina. Or the latest monthly option for D-Luxe Burger.

Or or or–the World Disney Springs is our oyster! Sorry, we’ve been cooped up at home for a while. I’m just mildly excited by the prospect of restaurant food for the first time in a long time!

We’ve expected that Disney Springs will open prior to the theme parks and resorts for a while, especially as that squares pretty well with the parameters established by the State of Florida and Orange County for reopening the economy. The added upside here is that Walt Disney World can test & adjust on the fly, seeing what works and doesn’t.

Disney Springs is an environment populated by third party tenants and local guests who aren’t paying admission and are generally lower maintenance than tourists visiting and staying at Walt Disney World for multiple days (or over a week) at a time. (Calling it “lower stakes” as compared to the parks doesn’t feel quite right, but that’s exactly what it is.)

A few things are worth noting in that regard. First, Disney is quick to point out that third party tenants are the ones reopening, and not ones that are Disney owned and operated.

It’s possible that Walt Disney World is not ready to reopen its venues but wants to avoid contractual conflict with third party tenants and is thus beginning the phased opening of Disney Springs. It’s also possible that Walt Disney World simply hasn’t negotiated a deal with its unions yet for reopening, and will announce that its venues in Disney Springs will likewise reopen on May 20 with the third parties.

For those looking at the opening of Disney Springs and wondering what it means for the theme parks, we can once again look to Shanghai Disneyland. Not because it’s conclusive, but it’s at least instructive.

Shanghai Disney Resort’s Disneytown complex reopened on March 8–over two months before that resort’s one park is resuming operations. For what it’s worth, Disneytown also reopened faster after its closure, welcoming guests after a little over one month of downtime. Disney Springs will have been closed for roughly two months when it reopens.

Ultimately, the reopening of Disney Springs still doesn’t tell us when the Walt Disney World theme parks and resort hotels will open, but it’s a step in the right direction. At minimum, this bodes well for subsequent phases and might mean that more of Walt Disney World reopening in Summer 2020 is still in the cards.

These incremental steps to ‘power up’ the machine that is Walt Disney World may take some time, but the cautious and methodical approach will hopefully pay off with smooth results. Here’s hoping for the best as Walt Disney World–and everyone else–tries to reestablish a sense of normalcy!

Planning a Walt Disney World trip? Learn about hotels on our Walt Disney World Hotels Reviews page. For where to eat, read our Walt Disney World Restaurant Reviews. To save money on tickets or determine which type to buy, read our Tips for Saving Money on Walt Disney World Tickets post. Our What to Pack for Disney Trips post takes a unique look at clever items to take. For what to do and when to do it, our Walt Disney World Ride Guides will help. For comprehensive advice, the best place to start is our Walt Disney World Trip Planning Guide for everything you need to know!

Your Thoughts

Will you visit Disney Springs once it reopens, or will you wait? Anywhere you’re excited to eat first? Thoughts on the health protocol and safety measures? Do you agree or disagree with our Disney Springs restaurant recommendations? Any questions we can help you answer? Hearing your feedback—even when you disagree with us—is both interesting to us and helpful to other readers, so please share your thoughts below in the comments!

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Disney News Disney Parks Other

Phased Reopening for Disney Springs Will Begin May 20

From our friends at chipandco.com

phased reopening

Phased reopening for Disney Springs will begin May 20! According to Disney Parks Blog, “Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase. The rest of Walt Disney World Resort will remain closed, including theme parks and resort hotels.”

With COVID-19 concerns still present, there will be many safety procedures that will be in effect with the phased reopening of Disney Springs- a requirement that guests and Cast Members wear face masks, increased cleaning, reduced capacity and operating hours, as well as the six feet apart recommendation.

DisneySprings.com will have more information as the date for the phased reopening draws near.

Photo source Disney Parks Blog.

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Disney News Disney Parks

Disney Springs Begins Phased Reopening on May 20

From our friends at disneyparks.disney.go.com

Thu, May 7, 2020

Disney Springs Begins Phased Reopening on May 20

by , Vice President, Disney Springs

Disney Springs Begins Phased Reopening on May 20

A phased reopening of Disney Springs will begin on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase. The rest of Walt Disney World Resort will remain closed, including theme parks and resort hotels.

As we continue to monitor conditions, and with the health of guests and Disney cast members at the forefront of our planning, we are making several operational changes. Disney Springs will begin to reopen in a way that incorporates enhanced safety measures, including increased cleaning procedures, the use of appropriate face coverings by both cast members and guests, limited-contact guest services and additional safety training for cast members.

We will apply learnings and ideas from leaders in the health and travel industries, and we’re also talking to our unions as we prepare for some cast members to return to work.

During the initial opening phase, Disney Springs will have limitations on capacity, parking and operating hours. Given this unprecedented situation, we appreciate everyone’s patience and understanding as we navigate through this process as responsibly as we can. Additional protocols and procedures may be announced closer to the opening date. Please check DisneySprings.com as we get closer to May 20 for the most current information on operating hours, locations and safety procedures.

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Disney News Disney Parks Other

A Message about Disney Parks from Chief Medical Officer Dr. Pamela Hymel

From our friends at disneyparks.disney.go.com

Tue, May 5, 2020

A Message about Disney Parks from Chief Medical Officer Dr. Pamela Hymel

by , Disney Parks Chief Medical Officer

A Message about Disney Parks from Chief Medical Officer Dr. Pamela Hymel

Dear Guests,

As you may have heard at Disney’s Q2 FY20 Earnings Results Webcast, our CEO Bob Chapek announced that Shanghai Disney Resort will begin the phased reopening of Shanghai Disneyland on May 11 – an encouraging sign for Disney parks and retail locations all over the world. After so much time at home, I know many of you are eager to enjoy the magic of a Disney parks visit, and we can’t wait to welcome you back.

I’m fortunate to work with Disney’s extraordinarily talented team of health and safety experts who are some of the most experienced in the industry. Together, with our colleagues in operations, and local health and government authorities, we’re evaluating several new and enhanced safety measures to do our part towards helping us stay well while we work, stay, and play at a Disney resort and a Disney store. I’m also working closely with the US Travel Association on a set of guidelines the travel industry may tailor to their individual businesses to help demonstrate that safety of travelers is a top focus.

To that end, I want to share an update with you about our plans and considerations as we prepare for the reopening of our parks, resorts and stores. At Disney, we’re exploring:

  • Phased reopening: We’re looking at all of our locations and how best to begin the reopening process, including a gradual reopening and/or partial reopening of certain locations. For example, the opening of retail and dining locations prior to the opening of our theme parks.
  • Physical distancing and capacity measures: As you can imagine, managing guest density in queues, restaurants, hotels, ride vehicles and other facilities throughout the park and across the resort is a major focus, as we implement physical distancing guidelines based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. This will likely include implementation of guest capacity measures to comply with state and federal guidelines. We’re also exploring ways to use technology to aid us in these efforts, like with our Play Disney Parks App and through virtual queues at Disneyland and Walt Disney World.
  • Cleanliness and sanitization: We’re planning increased cleaning and disinfection, determining where that should take place (for example, in high-traffic areas), and the cleaning products and processes we’ll use.
  • Screening and prevention support: We’ll follow guidance from the government and the medical community regarding enhanced screening procedures and prevention measures, including those related to personal protective equipment (PPE), such as face coverings. Some measures, like adding hand sanitizers and hand washing stations across our resorts, have already been implemented.
  • Cast training: We’re further emphasizing our strong culture of health and safety amongst our cast members, and will continue to provide new training and reinforcement as we get closer to reopening.

These are just a few examples of the many areas we are developing plans for, so please keep an eye on our online channels, where we’ll provide more details as we confirm and begin to implement our plans. Given the constantly changing global health environment, these practices may evolve as we consider the latest guidance, but we will share more information with you as we look towards reopening.

In the meantime, our focus remains on the health and safety of the entire Disney community – including the wellbeing of the Cast Members who are caring for and securing our parks and resorts during the closure. We have already implemented a number of enhanced health and safety measures, such as increasing the frequency of cleaning and disinfection in work areas, adjusting practices to promote physical distancing, and providing Cast with access to necessary PPE, including face coverings. We continue to learn from these experiences and will carry these lessons into reopening and beyond.

Finally, I want to recognize the medical professionals working to bring care and comfort in the midst of the coronavirus pandemic. We will continue to do what we can to help support the medical community and our local communities during this time.

We’re looking forward to welcoming all of you back to our Disney parks, resorts and stores. Until we are together once again, we wish you and your families health, hope, and happiness.

Thank you,

signature of Dr. Pamela Hymel