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Could This Annual Passholder GLITCH Keep You From Getting Into Disney World?

While Disney World has launched a new Annual Passholder webpage with its updated policies, there are still a lot of questions left unanswered.

Walt Disney World Annual Passholder

And thanks to one of our readers, we’re now aware of a potentially problematic situation regarding Annual Passes that were originally set to expire during Disney World’s temporary closure period.

A reader reached out to us today to let us know about a tricky problem she ran into and was unable to get resolved regarding her Annual Passholder status. AP’s are allowed to sign up early for runDisney events so, she called guest relations to inquire about the AP registry for the Disney Princess Half Marathon Weekend even though her annual pass had technically expired during the temporary closure.

Spaceship Earth

Keep in mind, Disney World has stated they would automatically be extending the AP passes of members who had already paid in full or were keeping up with their monthly payments. But at this time, Disney World has yet to extend the expiration dates which means if your Annual Pass was originally set to expire between March 18th and July 11th, the system Disney uses won’t be able to recognize your membership is still valid until it’s reset. As far as the computer will see, you don’t HAVE a valid Annual Pass (even though you technically DO!).

MMRR Annual Passholder MagicBand

Our reader told us the Cast Member she spoke with said an internal team will be working on resetting the expiration dates around the time the parks reopen. Annual Passes cannot be reset by the guest services or management team at this time.

Cinderella Castle

This created a major roadblock for our reader who needed a valid Annual Pass for her early runDisney sign-up. But this issue, if left unresolved, could also cause major headaches for APs who are trying to attend Disney World’s Annual Passholder preview days, if their pass expired during the lengthy closure. The system must recognize your Annual Pass is still valid in order to get a reservation, so until Disney World gives its out new expiration dates, some APs might be out of luck.

Magic Kingdom Sign

This also means APs whose Annual Passes expired during the temporary closure will most likely be blocked from early registry to the Princess Half Marathon Weekend — which, as we saw with Walt Disney World’s 2021 Marathon Weekend, can sell out VERY quickly.

We’ll keep an eye on this issue and let you know if there’s any way APs whose passes expired during the closure can resolve this issue. We’ll keep you updated as soon as we learn any new details.

Did your Disney World annual pass expire during the theme parks’ temporary closure? Let us know if this glitch impacts your plans in the comments below.

Related posts:

  1. All Your Questions About the New Disney World Passholder Payment Changes ANSWERED
  2. Update! Disney Launched A New Annual Passholder Webpage With New Information on the Reservation System
  3. Small Price Increases That Could Have a BIG Impact on Your Next Disney World Vacation!

From our friends at www.disneyfoodblog.com
Filed Under: Animal Kingdom, Disney News, disney’s hollywood studios, Epcot, Featured, magic kingdom, Walt Disney World, annual pass, annual passes that expired during the closure, Annual Passholder, annual passholder preview, ap, ap preview, Disney World, Disney World Annual Passholder, early registry, early sign-up, expiration date, extend expiration date, flagged as invalid, Guest Relations, preregister, priority access, Reservation System, reset, reset expiration date, runDisney, sign up, temporary closure period

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NEWS: Statement About the Disney Parks Ongoing Closures Released By Disney’s Guest Relations Team

Just yesterday we found out the Universal Orlando intends to open on July 5th.

Disneyland Main Entrance

Naturally, this has us wondering when Disney parks will seek to reopen (they are set to submit their proposal next week). Today, the Guest Relations team from the domestic parks released a statement about expectations for Disney World and Disneyland. Here’s what they said.

The statement posted on Disney Parks Blog, serves as an update to the many Disney guests who are seeking an upcoming Disney vacation. In it, the Guest Relations team explains that there is still much uncertainty about when the Disney parks will reopen, so they have had to periodically adjust the booking window and cancelations.

Guest Relations Update Screenshot

The team explains that these adjustments are not necessarily the final dates and that changes to booked experiences, park tickets, and park passes may continue to shift in the coming weeks. Just yesterday, guests received emails that vacations through mid-June had been canceled and at this time Disney is accepting new reservations beginning July 1. 

Cinderella Castle in Disney World’s Magic Kingdom

As a reminder, if you have any reservations that need to be changed or canceled, the Guest Relations team will work with you to make sure all of the necessary modifications are made. Stay tuned with DFB as we report in on any more updates from the Disney team.

What do you think of this statement? Share your thoughts in the comments.

From our friends at www.disneyfoodblog.com
Filed Under: Disney News, disney parks, Featured, News, Disney Parks closures, Disney reopening, Disney World, Disneyland, Guest Relations