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NEWS: More Details On Temperature Checks, Capacity Limits, and Face Masks Revealed For Disney Springs Reopening

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Disney Springs is set to have a phased re-opening of its third-party stores and restaurants on May 20th with Disney-owned locations following on May 27th.

Disney Springs

Although we’ve been keeping you up-to-date on all the restaurants and stores that will be re-opening in Disney Springs, here are all the health and safety protocols you need to know.

In a statement released from Disney, Cast and Crew Members will be following guidelines set by the CDC and other health authorities during Disney Springs re-opening. The restaurant and retail locations will be following “new health and safety measures and operational changes” to comply with these precautions.


Like we’ve seen in Shanghai Disneyland recently, guests ages three years and older and employees will be required to wear masks. The statement states that visitors will need to wear masks that cover their mouths and noses at all times, except when they are seated at a dining table. Note: Disney asks that guests bring enough masks for guests in your party that are three and older.


Disney says that disposable masks “may be available” for guests who have forgotten their own, but you should 100% plan on bringing your mask…or else you won’t be getting into Disney Springs. Period.

When guests arrive at Disney Springs, they will undergo a temperature check at one of the four entrances. These will include the second-floor exits of the Orange and Lime parking garages, Marketplace entrance, the rideshare drop-off lot, and the Disney Resort bus loop near Town Center. These temperature checks will be required for anyone going to Disney Springs, including guests, Cast Members, vendors, and other employees.


While we were at Universal CityWalk, we experienced the touchless thermometer screening that Disney plans to use. If a guest has a temperature of 100.4 degrees or more, that person will be moved to another location for re-screening to double check the accuracy. Disney encourages everyone to check their temperature before leaving their homes.

Temp Check

In order to abide by CDC regulations for physical distancing, Disney Springs will be limiting the number of people visiting the property, stores, and restaurants during its phased re-opening. Since there are capacity restrictions, guests will not be allowed to park and enter Disney Springs once the parking garages are full.

Important note: this includes anyone with a dining reservation.


There will be ground markings to maintain distance in queues as well as physical barriers in other places as needed. One-way and other directional signage will be placed around Disney Springs to help the flow of traffic on-property.

Ground Markings

Disney is recommending the use of cashless payments like debit cards, credit card, Disney gift cards. Contactless payment or cash can be used to purchase gift cards at the Welcome Center and other select retail places throughout Disney Springs.

It does sound like Disney Springs is going completely cashless, but they are encouraging cashless payments as much as possible.


The Cast and Crew Members have been undergoing new health and safety training before the re-opening. Some of these include the increased sanitization efforts on property. There will be enhanced “cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms and more.” Hand-washing and hand sanitizer stations will also be available throughout Disney Springs.

Purell Dispenser

Cast Members will be located throughout Disney Springs to answer any questions or explain new protocols when you’re visiting. In the meantime, you can learn more about the health and safety protocols in this video.

We will continue to keep you updated with more news and information about the re-opening procedures at Disney Springs!

By Oogie Boogie Bot

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