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Passholders are being emailed invites to the reopening of Universal Studios Florida

 Universal Studios Florida

Emails are being sent out to Annual Passholders inviting them to experience the awesomeness of Universal Studios Florida before they open to the general public on June 5th!

Here are the details…

Welcome Home Passholders

We’re reopening! And you’re invited to be among the very first to come enjoy the awesomeness before Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay open to the general public on June 5th. Special Passholder experiences will be announced soon.

As we have previously shared, your Pass will automatically have the number of days we were closed added to the end of your term. We will be sending out communication with additional details about how your expiration date is impacted and when FlexPay monthly payments will resume, if applicable.

This carefully managed reopening comes with stringent new health, safety and hygiene procedures in place. So, as we enjoy our parks and hotels together again, everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies.

Yes, there are more rules to follow now—but to play together, we also need to work together for the safety and health of all our guests and team members.

Note that any public location where people are present provides an inherent risk of exposure to COVID-19 and we cannot guarantee that you will not be exposed during your visit.

For more information click here.

From our friends at chipandco.com
Filed Under: News, Universal Studios Orlando, Universal, SeaWorld, Legoland and More, annual passholders, COVID-19, Universal Studios Florida, Universal Studios Reopening

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Universal Orlando Begins Reopening Process June 1st

universal orlando

This week Universal Orlando Resort submitted plans to begin reopening in phases starting on June 1st.

June 1st and 2nd the resort will open to team members to test the new safety protocols. June 3rd and 4th will be open to invited guests and annual passholders. And finally, on June 5th Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay will welcome guests back.

“We want to invite guests back to our theme parks in a cautious and thoughtful way,” said Tom Williams, Chairman and Chief Executive Officer for Universal Parks & Resorts. “We have put new health and safety procedures in place for both our team members and guests. And we have worked hard to make sure our guests can enjoy their time with family and friends. Doing this the right way will take all of us — and we need everyone’s help. Guests should follow our guidelines and continue to follow the recommendations of the CDC and health officials.”

With the reopening, several new safety measures will be in place, including:

  • Temperature checks at every entrance, as well as for every employee.
  • Masks will be mandatory for all guests and employees. Those without a mask will be offered one for free. Stores will also sell face coverings.
  • Staggered parking
  • Managed and reduced daily park attendance
  • Managed and reduced attraction ridership, show attendance and restaurant seating. Some areas and events may remain closed for now.
  • Increased cleaning and disinfection of food locations, ride vehicles, restrooms and other frequent “touch points” that go beyond Universal’s already aggressive cleaning procedures
  • Social distancing practices at all locations through the parks, within attractions and queues and at restaurants
  • Use of virtual lines at select attractions
  • Cashless payments and “no touch” policies where possible

Universal’s hotels are an important part of the guest experience. Reopening plans are being finalized and will be shared as soon as they are available.

You can see all of Universal’s safety guidelines here.

From our friends at chipandco.com
Filed Under: News, Parks & Resorts, Universal Studios Orlando, Universal, SeaWorld, Legoland and More, Islands of Adventure, Universal Orlando, Universal Reopening, Universal Studios Florida, Universal’s Volcano Bay

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It’s official Legoland Florida reopening on June 1st

Legoland Florida Reopening

LEGOLAND® Florida Resort will officially reopen on June 1st. As the health and safety of guests and employees at LEGOLAND® Florida Resort continues to be paramount, the Resort’s extensive plan of enhanced health and safety measures includes reduced capacity, cashless payments, social distancing practices and enhanced cleaning regimes. The Resort will initially open with adjusted operating hours.

Along with the park and waterpark’s reopening, the all-new LEGOLAND® Pirate Island Hotel will debut on June 1. Reservations are available for travel dates June 1 or later for both LEGOLAND® Pirate Island Hotel and LEGOLAND® Hotel.

Here is a look at what guests can expect with the reopening of LEGOLAND Florida Resort on June 1.

PEACE OF MIND POLICY FOR NEW LEGOLAND® FLORIDA BOOKINGS & ANNUAL PASS PURCHASES

We want you to have the most vacation ever — starting with your LEGOLAND Florida vacation planning experience with us.  With the Peace of Mind planning, we hope to make it a little easier for your family to assemble the pieces of your next vacation so we can build those fun, exciting and special memories together. For that reason, we have launched our “Peace of Mind Policy” with timing flexibility for booking vacation packages and for our existing Annual Passholders and ticket holders.

You can continue to book your LEGOLAND Florida vacation with the peace of mind that there is the option to change your hotel or vacation package reservation date up to five (5) days before your trip without incurring a fee.

For our new Annual Passholders, we want you to join our passholder family with the opportunity to redeem and launch your year with us during an extended period of time. You can now visit our theme park up to 100 days after your purchase to activate your new annual pass.

For our existing Annual Passholders, we will be extending the validity of your pass based on the duration of our closure period or, in the case of our Annual Passholders using monthly pay, reinstating your pass payments starting June 1 as we welcome you and your families back to experience our parks.

For Guests who had a dated ticket that was valid during our closure dates, we will be extending the validity window of your ticket through the end of 2020 so that you have the flexibility to visit us later in the year.

The Peace of Mind Policy applies to new LEGOLAND® Florida Vacation Packages & new LEGOLAND Florida Annual Pass purchases from March 9:

For a limited time, all reservations can be rescheduled up to 4 P.M. Eastern Time five (5) days prior to scheduled arrival date free of charge. Any changes to your reservation are subject to availability and new room rates may apply. If you made your booking within five (5) days of arrival, no cancellations, changes or refunds are allowed. In the event of no-show, all monies are forfeited. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Restrictions may apply.

This policy applies only to reservations made directly through LEGOLAND® Vacations.  If your travel plans were arranged by a third-party, including travel agents, travel-booking websites, or other businesses independent of LEGOLAND® Parks and Resorts or LEGOLAND® Vacations, please contact those suppliers directly to understand their policies and any applicable fees for changing or cancelling a reservation.

The extension of the redemption window for all new LEGOLAND Florida Annual Pass purchases (current pass purchases must be activated/redeemed at the LEGOLAND Florida Front Gate within 60 days of purchase) to 100 days from date of purchase is available to guests who purchase a valid Annual Pass product between March 11 and July 31, 2020. Regular Annual Pass terms & conditions apply per pass type as outlined in the terms & conditions specific to each pass type.

The Peace of Mind Policy applies to existing LEGOLAND Florida Annual Passholders and LEGOLAND Florida tickets purchased for closure dates through the duration of closure:

All active Annual Passholders, who are not currently enrolled in Monthly Pay, will receive an extension of one month for every month that the Park is closed based on the valid dates for their existing pass. All active Monthly Pay Passholder’s monthly payments were suspended starting April 1, 2020 and will be reinstated as of June 1, 2020 based on the park’s announced reopening date. Regular Annual Pass terms & conditions apply per pass type as outlined in the terms & conditions specific to each pass type.

Any unused tickets that were valid for specific dates during the announced closure period (excludes FLEX tickets) of March 16 – through the duration of closure will be valid to use as regular admission on any valid day (based on the ticket type purchased) for the rest of 2020, upon reopening, with no additional fee. Regular terms & conditions for tickets, as outlined during purchase, still apply.

FREQUENTLY ASKED QUESTIONS

GENERAL

Are the hotels open? / What is LEGOLAND Hotel doing to ensure guest health and safety during coronavirus concerns?

Along with the park and waterpark’s reopening, the all-new LEGOLAND® Pirate Island Hotel will debut on June 1. Reservations are available for travel dates June 1 or later for both LEGOLAND® Pirate Island Hotel and LEGOLAND® Hotel.

For more information about our enhanced health & safety measures specific to our on-site hotels, please click here.

ANNUAL PASSES

How will the closure of LEGOLAND Florida Resort impact Annual Passes?

All active Annual Passholders, who are not currently enrolled in Monthly Pay, will receive an extension of one month for every month that the Theme Park was closed based on the valid dates for their existing pass (up to three (3) months). Blackout dates by Annual Pass type still apply.

All active Monthly Pay Pass Members in good standing will have their April and May monthly payments suspended. The number of suspended months will be deducted from the number of required contracted monthly payments. For example, the suspended months of April and May reduce the required payments from 12 to 10. Although the contract allows them to continue month-to-month after the revised required 10 monthly payments. Monthly payments will be reinstated as of June 1, 2020 with the announced reopening of the park. Billings will continue until they cancel.

Standard terms and conditions for annual passes still apply.

Are the Awesomer and Awesomest Annual Passes valid at Madame Tussauds and SeaLife Orlando since they have reopened before LEGOLAND Florida Resort?

Yes, these passes will be valid for use at both attractions for the rest of May 2020 preceding the LEGOLAND Florida Resort reopening on June 1, 2020.

TICKETS

What should I do with my unused tickets if I was planning to visit during the closure?

Any unused tickets that were valid for specific dates during the announced closure period (excludes FLEX tickets) will be valid to use any day for the rest of 2020 with no additional fee. You did not need to request a date change; this will be automatically applied to all valid tickets.

I had Parking, Souvenir bottles, or Fastrack add-ons to my tickets, will those be extended?

All of the above will be automatically extended with your tickets for use on the day when you choose to visit LEGOLAND Florida Resort.

I had a Water Park Cabana, VIP Tour, ECV, Stroller or Wheelchair rental for my visit, will those be extended?

Yes, these items will be extended for your visit but will need to be rebooked by our team due to availability. When you’ve decided to visit again, just email llf.experience@legoland.com and we will be happy to rebook them free of charge.

RESORTS

Questions about your upcoming reservation?  

If you have made a reservation through LEGOLAND Vacations with an arrival date through May 31, 2020, you will receive an email from our Reservations Team at least 5 days prior to your scheduled arrival. This email will provide details and instructions on your booking options (it will arrive in your email inbox or folder from LEGOLAND@legoland.com).

Please be advised that we are currently experiencing heavy call volume and prioritizing guests with arrivals within the next 5 days. We ask that you use the contact options in the above email for the most expedited service from our team. Thank you for your patience and understanding.

What if I booked my vacation from another seller/website?

If guests’ travel plans were arranged by a third-party, including travel agents, travel-booking websites, or other businesses independent of LEGOLAND® Parks and Resorts or LEGOLAND® Vacations, they will need to contact those suppliers directly to understand their policies and any applicable fees for changing or cancelling a reservation.

When will the new Pirate Island Hotel open? / What should I do if I have a vacation already booked for Pirate Island Hotel based on the previous opening date?

New reservations are now available for travel dates June 1 or later for the all-new LEGOLAND® Pirate Island Hotel, as well as LEGOLAND® Hotel and LEGOLAND® Beach Retreat. For the most recent updates, visit: legoland.com/operations-update

From our friends at chipandco.com
Filed Under: News, Legoland, Universal, SeaWorld, Legoland and More, COVID-19, legoland Florida, Legoland Florida reopening, orlando

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Universal Orlando is seeking approval to reopen on June 5th

Universal Orlando has just proposed a plan to the Orange County Economic Recovery Task Force that would allow it to reopen to the public on June 5th.

You can read the letter here.

According to the news conference, it would be gradual reopening where they would reopen to team members on June 1st – 3rd, and on June 3rd-4th opening to some pass holders with a full opening happening on June 5th.

Their plan still has to be approved by Orange County and Florida state officials. See the official plan below.








Visitors will have their temperature checked upon arrival, and if it’s 100.4 degrees or higher, they won’t be allowed to enter the theme park. Also, guests will have to wear face masks which they can purchase. The park will limit the capacity to ensure social distancing. They also will have cashless payment options and staggered parking.

Play areas, water misting stations, and single rider lines will be closed as a precaution.

Parades and Character Meet & Greets will be on the chopping block for the time being…

Watch the proposal video below…

WATCH: Universal Orlando is expected to reveal its plans for reopening during this meeting with Orange County’s economic recovery task force

WATCH: Universal Orlando is expected to reveal its plans for reopening during this meeting with Orange County’s economic recovery task force

Posted by WESH 2 News on Thursday, May 21, 2020

Universal Orlando has been closed since the night of Sunday, March 15th and this would put them reopening in just under 3 months.

Last week Universal’s Citywalk reopened to the guest. You can read more about the reopening here.

We will have more details soon…

From our friends at chipandco.com
Filed Under: News, Universal Studios Orlando, Universal, SeaWorld, Legoland and More, Universal Reopening, Universal Studios, Universal Studios Reopening

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BREAKING NEWS! Universal Orlando Resort Proposes Reopening Date

Walt Disney World Resort, Universal Orlando Resort, and SeaWorld have been closed since March due to the current global health situation.

Universal

The state of Florida is currently in “Full Phase One” of reopening its economy. It’s within this phase that both Universal Orlando’s CityWalk and Disney Springs have started a phased reopening while the theme parks have remained closed until further notice. Today, however, in a meeting of the Orange County Economic Recovery Task Force, Universal Orlando Resort has presented a plan for its reopening, including a proposed reopening date.

Universal Orlando Resort has proposed a reopening date of June 5th, 2020 to the general public. John Sprouls proposed a gradual capacity reopening for team members beginning June 1st and 2nd and to AP’s June 3rd and 4th. The proposed June 5th opening would be for the rest of the public.

Details about what a reopening would look like are being shared at this time and will be updating you with all the info — stay tuned! 

Universal Orlando

The task force approved the proposal. Orange County Mayor Jerry Demings must sign off on Universal’s proposed plans before they will be presented to Florida Governor Ron DeSantis. Demings has said that he will need 24-48 hours to review the plans before submitting them to DeSantis.

Islands of Adventure Main Entrance

Walt Disney World and SeaWorld have not yet presented reopening plans to the Orange County Economic Recovery Task Force. Amanda Dukes, a reporter at WESH TV, NBC Orlando, said that Disney World is “not submitting a plan to the Orange County Economic Recover Taskforce yet and does not have a date to do so.” When they do, they will be required to submit a proposed reopening date within their plans.

Walt Disney World

We will continue to keep you posted on this story as it develops. For more information about the current status of Disney Resorts and destinations around the world, you can click here or visit any of the links below.

Are you following the reopening of the Orlando area theme parks? Please let us know with a comment. 

From our friends at www.disneyfoodblog.com
Filed Under: Featured, News, disney springs, reopening, reopening date, requested reopening dates, seaworld, Universal CityWalk, Universal Orlando, universal orlando reopening, Universal Orlando Resort, Walt Disney World, walt disney world resort